When a business has a receptionist answering the phone with the brand name there is a certain professionalism that would otherwise be lost with the owner of the company answering the phone. It seems like small potatoes when a business has the owner picking up every call. Professionalism is a big deal especially when you have competition that will take your potential new client in an instant. We all make judgments about companies and base our decisions on who to buy from on small things like this. You don’t want to lose out to your competitors because you didn’t have a professional virtual receptionist answer your calls. Insta- answer is an excellent affordable option for any small to medium business who needs this service.
You can have a virtual receptionist for as little as $80 for 150 minutes. No need to pay for training your staff to handle your calls. You can save on salaries and benefits. These receptionists come with knowledge in your industry and they are experts in handling all types of customer inquiries. Save money and gain credibility.
It saves you time
I’ve seen many entrepreneurs taking calls 24/7 and many times juggling two or more calls at the same time. This takes away from you running your business effectively. Have a virtual receptionist weed out the important calls you have to be on, and start getting back to running your business and being efficient with your time.
They’re working when you’re not
Sometimes we need to “check out” whether it’s just for a moment to go to the doctor, take our kids to their baseball games or to go on that vacation you haven’t been on for years. An answering service works around the clock even when you’re not. They will take messages and only send you the really important ones. They have expertise in your industry to answer any questions your potential or current customers may have. Don’t pick up the phone when you are in the middle of a meal with your family any more. Let a virtual answering service do the work while you balance your life.
Questions or suggestions? Comment below!
Desirae Haluk is passionate about marketing for startups and small businesses. For the last 15 years she has held marketing executive positions for organizations both large and small. She realizes that her true passion is helping establish, grow and evolve startups and small businesses to make them successful and help achieve their goals.