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Buzz Blog.
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4 Reasons Your Business Should Have a Virtual Answering Service

6/1/2020

6 Comments

 
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It’s professional 
When a business has a receptionist answering the phone with the brand name there is a certain professionalism that would otherwise be lost with the owner of the company answering the phone. It seems like small potatoes when a business has the owner picking up every call. Professionalism is a big deal especially when you have competition that will take your potential new client in an instant. We all make judgments about companies and base our decisions on who to buy from on small things like this. You don’t want to lose out to your competitors because you didn’t have a professional virtual receptionist answering your calls. Insta- answer is an excellent affordable option for any small to medium business who needs this service. 

It’s economical 
You can have a virtual receptionist for as little as $80 for 150 minutes. No need to pay for training your staff to handle your calls. You can save on salaries and benefits. These receptionists come with knowledge in your industry and they are experts in handling all types of customer inquiries. Save money and gain credibility.

It saves you time
I’ve seen many entrepreneurs taking calls 24/7 and many times juggling two or more calls at the same time. This takes away from you running your business effectively. Have a virtual receptionist weed out the important calls you have to be on, and start getting back to running your business and being efficient with your time. 

They’re working when you’re not
Sometimes we need to “check out” whether it’s just for a moment to go to the doctor, take our kids to their baseball games or to go on that vacation you haven’t been on for years. An answering service works around the clock even when you’re not. They will take messages and only send you the really important ones. They have expertise in your industry to answer any questions your potential or current customers may have. Don’t pick up the phone when you are in the middle of a meal with your family any more. Let a virtual answering service do the work while you balance your life.

Questions or suggestions? Comment below!



6 Comments
Nora link
3/4/2021 02:26:51 pm

Thank you for taking the time to share this with us

Reply
Desirae Haluk link
3/4/2021 03:01:25 pm

Thank you for reading our post!

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Jeff Carbine link
1/5/2022 05:38:39 pm

I never knew that when a business has a receptionist answering the phone with the brand name there is a certain professionalism that would otherwise be lost with the owner of the company answering the phone. This is really hard to accept any calls of random people without the knowledge of what's happening. Thank you for the information about answering services.

Reply
Desirae Haluk
1/6/2022 06:57:57 am

Thanks for your comment Jeff. I think the owners are so caught up in their day-to-day tasks of operating the company, a lot of times they don't even think about how they sound when answering the phone for their company. And it's also super affordable. I know that Insta Answer is as low as $3/day for an answering service and you only pay if someone calls as opposed to hiring a full time receptionist. It's really a win win!

Reply
Kristofer Van Wagner link
1/26/2022 08:37:55 pm

I do agree that one of the benefits of a virtual assistant is that it ensures professionalism. Assuming that I own a business and lack the resources and time to pick up all my calls, hiring a virtual assistant will be the best option for me. I will definitely look at all my options available to determine the best outcome for us.

Reply
Desirae Haluk link
1/27/2022 05:32:35 am

Kristoff, even if you have the resources for a full time staff answering phones, they aren't available 24 hours a day. Thats the beauty of this service. You should check out Insta Answer. Extremely affordable and you only pay if the phone rings.

Reply



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    Desirae Haluk is passionate about marketing for startups and small businesses. For the last 15 years she has held marketing executive positions for organizations both large and small. She realizes that her true passion is helping establish, grow and evolve startups and small businesses to make them successful and help achieve their goals.

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