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The purpose of business is to acquire and keep a customer and for that a strong and calculative CRM strategy is required. One thing which I have been constantly including in my strategy and I think is the thumb rule for CRM is to train your marketing team to think like your customer service representatives.
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AuthorDesirae Haluk is passionate about marketing for startups and small businesses. For the last 15 years she has held marketing executive positions for organizations both large and small. She realizes that her true passion is helping establish, grow and evolve startups and small businesses to make them successful and help achieve their goals. Archives
December 2023
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